1. Introduction
Welcome to www.octo.broker (“we”, “us”, “our”).
We are committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our website and services.
We are the data controller for the purposes of this policy.
2. Controller & Contact Details
Controller: Octo
Email: info@octo.broker
3. Personal Data We Collect
3.1 Information You Provide Directly
- Name, email address, telephone number
- Information submitted via contact forms or enquiry forms
- Any information provided when requesting brokerage, acquisition, valuation, or consultation services
3.2 Technical & Usage Information
- IP address
- Browser type and version
- Time zone setting
- Device information
- Pages viewed, navigation paths, and interactions
- Cookies and tracking data
3.3 Transactional Information
- Any details you provide when engaging our services
- Payment and invoice information (where applicable)
4. How We Collect Your Data
- Direct interactions (forms, emails, calls, service requests)
- Automated tracking technologies (cookies, analytics)
- Third-party service providers (analytics, hosting, payment processors)
5. Legal Bases & How We Use Your Data
5.1 Service Delivery & Communication
(Contract necessity / Legitimate interests)
5.2 Business Administration & Improvement
(Legitimate interests)
5.3 Marketing
(Consent / Legitimate interests)
5.4 Legal & Compliance
(Legal obligation)
6. Sharing Your Data
We may share your personal data with:
- Website hosting and IT providers
- Analytics partners
- Professional advisers
- Payment processors
- Regulatory authorities
We do not sell or rent personal data.
7. International Data Transfers
Where personal data is transferred outside the UK, appropriate safeguards (such as Standard Contractual Clauses or adequacy decisions) are applied.
8. Data Retention
We retain your personal data only as long as necessary for service delivery and legal or regulatory requirements.
9. Cookies
We use cookies for analytics and essential site functionality.
A full Cookie Policy will be provided separately.
10. Your Rights (UK GDPR)
You have the right to:
- Access your data
- Rectify inaccurate data
- Request deletion
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent
- Lodge a complaint with the ICO
Contact: info@octo.broker
11. Security Measures
We implement appropriate technical and organisational safeguards to protect your data.
12. Updates to This Policy
We may update this policy periodically.
Any changes will be posted on this page.
